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Cancer Nurse Navigation

About the Program

If you have been diagnosed with cancer, you may feel overwhelmed by the important decisions you need to make about treatment, family, employment, insurance and more. The stress can require energy that would be better devoted to your care and treatment.

Our nurse navigator service is designed to support and guide you and your loved ones on your journey through cancer diagnosis, treatment and recovery. Evidence shows that having a navigator assist throughout the process can dramatically improve cancer patients’ chances of receiving the best possible care.

The goal of our free navigator service is to assure that you receive timely, quality treatment for your cancer. Our navigators are experienced oncology nurses who work with our entire team of cancer professionals to provide you with all the services you need to fight your cancer. Our navigators will work to remove any barriers that stand between you and effective, comprehensive cancer care. They will also help you adhere to your treatment plan and any lifestyle changes it requires.

Our trained nurse navigators will work with you to accomplish any or all of the following:

Find the information you need to make decisions. Your navigator can ensure that you have the most current and complete information on your care and treatment options.

Coordinate appointments with physicians and other care providers. Your navigator will ensure that your appointments are scheduled as conveniently and quickly as possible.

Coordinate referrals to other support services, such as nutrition counseling or physical therapy, which may benefit your cancer treatment and recovery.

Lets you know what to expect during your appointments and treatment. Your navigator can give you previews of what will happen during each appointment and help you keep track of questions you want to ask your care providers.

Help you arrange transportation to your appointments. If you don’t have your own transportation, your navigator may be able to assist you in arranging transportation to and from your appointments.

Arrange translation/interpreter services. Let your navigator know if you need translation or interpretation services at your appointments with care providers.

Organize and understand your paperwork. Keeping paperwork organized is important to receiving maximum benefits from your insurance provider and other sources of payment. Your navigator can also refer you to people who will help you understand your benefits.

Identify sources of financial support. If you don’t have insurance, or your insurance does not cover the entire cost of your care, your navigator can help you find sources of financial assistance.

Make you aware of resources available to you. From disease-specific informational handouts to helpful websites and local support groups, your navigator is knowledgeable regarding supportive resources available to you.

Identify cancer research trials for which you may qualify. Your navigators can help you determine if there are any trials of new treatments in which you could participate.

Provide emotional support and understanding. Cancer treatment can be physically and emotionally demanding. Your navigator can help minimize any distress by listening to your concerns and referring you to sources of helpful information and support. 

The services of a nurse navigator are available to you from the time your cancer is detected through the completion of your treatment and into survivorship. In addition to being knowledgeable and efficient, our navigators are compassionate. You can feel free to talk with them about all the ways in which your cancer diagnosis affects your life.



Contact Information 

Shanna Gillming, RN, BSN, OCN
Cancer Nurse Navigator

Marcia Stephens, RN, MSEd, OCN
Cancer Nurse Navigator

Dana Welsh, RN, BSN, OCN
Cancer Nurse Navigator